Zoho CRM Plus unifies your sales, marketing, customer support, and other customer-facing teams onto a single platform, enabling you to deliver exceptional experiences to every customer. Consolidate business data, customer engagement, ROI, and more in one place, while keeping the customer at the center of everything you do.
Zoho CRM Plus unifies your sales, marketing, customer support, and other customer-facing teams onto a single platform, enabling you to deliver exceptional experiences to every customer. Consolidate business data, customer engagement, ROI, and more in one place, while keeping the customer at the center of everything you do.
Engage with customers across various channels at every stage of the customer lifecycle. Zoho CRM Plus helps you gain complete context across channels through real-time notifications, allowing you to manage conversations with multiple teams in a single thread.
Start delivering better customer experiences by aligning your teams and keeping the customer at the center of everything you do. Zoho CRM Plus provides your customer-facing teams with the right tools to reach new prospects, acquire and retain customers, and build strong brand advocates.
Empower your sales, marketing, and service teams to connect, share insights, and collaborate using 1:1 chats, group chats, and screen sharing—all within a single unified platform. Integrate conversations, collaboration, and automation into your team’s workflows, featuring real-time data sharing and one-click approvals.
Zia, Zoho’s AI assistant, guides your team by predicting business trends, suggesting the best times to contact customers, detecting sentiment in emails and tickets, and creating intelligent business dashboards.
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A sales management and CRM platform covering the entire cycle: Leads → Deals → Quotes → Service. It seamlessly integrates with Zoho apps and third-party applications.
Standard, Professional, Enterprise, Ultimate (จ่ายรายเดือน/รายปี ต่อผู้ใช้). ธุรกิจกลาง–ใหญ่แนะนำ Enterprise/Ultimate เพื่อใช้ Blueprint, CommandCenter, Sandbox, Advanced Analytics
Use Assignment Rules + Workflow Functions (Deluge) + Scoring Rules to define criteria—such as province, channel, or lead score—and automatically route them to the appropriate team or recipient.
Blueprint controls the flow within a ‘single module,’ whereas Command Center connects ‘multiple modules/multiple Zoho apps’ together—for example, Lead → Deal → Project → Invoice.
Use Assignment Rules, Workflow Functions (Deluge), and Scoring Rules to define criteria—such as province, channel, or lead score—and automatically route them to the appropriate team or assignee.
